Use cases · Sales
Sell while you sleep — every question answered, every order taken.
A customer who asks about a product at 11pm is ready to buy at 11pm. If nobody answers until morning, they have already bought from someone else. Stepora answers at once, takes the order, and leaves the final confirmation to you.
How selling works on Stepora
- The customer asksPrice, sizes, colours, stock, delivery — the question arrives on WhatsApp, any hour of the day.
- The AI answers from your catalogueProducts, prices and stock come from the details you entered or synced from Shopify or WooCommerce. If an answer is not in your details, the AI says so instead of inventing it.
- The order is collectedItem, name, address and phone — then the AI repeats the order and the total back for the customer to check.
- You confirm, then dispatchThe final confirmation is always yours. Unconfirmed orders never ship, which cuts return-to-origin losses on cash-on-delivery orders.
What Stepora does for sales
Answers in seconds, day and night
Nights, weekends and holidays included. No customer waits for opening hours to get a price.
Cash on delivery, handled properly
The bot collects the full order, repeats it back, and you confirm before anything dispatches. COD is the default Stepora was built around.
A pipeline you can see
Follow each lead from first message to paid order on a simple deals board in the panel.
Order alerts and reports
Instant alerts when an order comes in, plus daily, weekly and monthly reports on conversations and sales.
What it does not do
- It never confirms an order by itself — availability, delivery and the go-ahead to dispatch are always your call.
- It never invents a price, a product, or a delivery date that is not in your business details.
- It never pressures a customer. If someone hesitates, the AI answers their question and leaves the decision to them.