Contact
We onboard stores through a short intro conversation — that is how we sell today. There is no self-serve signup form and no sales hotline to call.
Already have access?
Open the panel and sign in. Everything — connecting your number, your business details, billing — happens there.
Email support
For questions about Stepora, billing, cancellation, or refunds, email us at support@stepora.xyz. We are a small team and answer support email personally.
We reached out to you?
If we emailed or messaged you about Stepora, reply to that same message — that is the fastest way to reach us, and we will already know who you are.
Before you write in
- Have your WhatsApp Business number ready — the one you want customers to message.
- Know roughly how many customer chats you get a month — it decides which plan fits.
- Read the pricing page and the getting-started guide first; most questions are answered there.
Onboarding is handled one store at a time through outreach, so a short intro conversation is still how most stores start. For anything else, email support@stepora.xyz.