Features
Everything a store needs to sell on WhatsApp — inbox, automation, campaigns, and billing in one panel.
Team Inbox
Every WhatsApp chat in one place. Assign chats to team members, filter All, Mine, Unassigned, Started and Escalated, tag conversations, and keep internal notes. Your team answers from the panel; the customer only ever sees WhatsApp.
Automations
Rules that run themselves: welcome messages, out-of-office replies, keyword answers, and cart-recovery nudges. Business-hours schedules decide when the bot replies and when it stays quiet. One-click packs install the common rules — welcome, out of office, and cart recovery.
AI agent
A chatbot trained on your business form — your products, prices, hours, delivery areas, and FAQs. It answers in the customer’s language (English, Roman Urdu, or Urdu script), remembers the last few turns of the chat, and stops itself the moment a customer complains or asks for a human. Final order and booking confirmations are always made by you, never by the agent.
Broadcasts
Send offers and updates to customers who opted in, using Meta-approved templates. Broadcasts are off by default, scheduled or sent only after you confirm, and every send respects Meta’s daily limits. No bulk blasting, no bought lists.
Wallet & billing
A wallet balance pays for your plan and your per-message fees. Top up from $20, watch the balance and the ledger in the panel, and get a warning when it runs low. Plan fees are monthly: Starter $29.99, Growth $39.99, Business $99 — plus $0.011 per message ($0.006 above 10,000 messages a month). Meta’s own charges are separate and billed by Meta directly. Honest label: online card checkout is in test mode — top-ups are currently arranged as manual requests until card checkout goes live. See the billing guide.
CoPilot
Your inbox assistant: ask questions about your own chats and orders, get a summary of any conversation, rewrite a draft reply in a different tone, translate it, and see a simple quality score for each conversation. CoPilot never sends anything itself — it drafts, you send.
Also included
- Templates — create and submit WhatsApp message templates to Meta, track approval, and reuse a pre-built library (order confirmations, shipping updates, payment nudges, and more).
- Commerce — product catalog, Shopify and WooCommerce sync, in-chat orders, abandoned-cart reminders, and COD order records.
- Click-to-WhatsApp ads — track which ad brought each chat, and see orders attributed to your ads.
- Analytics — inbox, operator, message, and sales reports with CSV export.
- Integrations — Google Sheets, Shopify, and more, verified live before they are marked connected.
- Developers — API keys, webhooks, and a read API for your own systems.
- Sales pipeline — a simple deals board to follow leads from first message to paid order.
Voice
Voice-note replies use free built-in text-to-speech voices (English, French, Hindi, and Roman Urdu), on Growth and Business plans (Starter is text chat only). Honest label: live voice calling is not yet available — voice notes work today.